Rights and Responsibilities of the Patient

Patients will be treated as individuals who have a right to confidentiality and respect. There is a balance between your privacy and safety, and we will normally share some information about you with others involved in your health care, unless you ask us not to. This includes doctors, nurses, therapists, and technicians involved in the treatment and/or investigation of your medical problems.

The doctors and nurses always endeavour to see patients at a mutually convenient time and they will always do their best to keep to time during their surgeries.

If you are more than 10 minutes late for your appointment you may be asked to rebook your appointment.

If you are unable to keep your appointment please telephone the surgery to cancel so that it maybe offered to another patient.

Should a patient be violent or abusive to a doctor, member of staff, or other persons on the premises, the doctors’ reserve the right, after due warning, to remove the patient from their list.