Patients will be treated as individuals who have a right to confidentiality and respect. There is a balance between your privacy and safety, and we will normally share some information about you with others involved in your health care, unless you ask us not to. This includes doctors, nurses, therapists, and technicians involved in the treatment and/or investigation of your medical problems.
Access to your Medical Records
You have a right to see your health record. Please ask for an information leaflet advising you of the process for this.
What is your health record?
Your health record contains all the clinical information about the care you receive. When you need medical assistance it is essential that clinicians can securely access your health record. This allows them to have the necessary information about your medical background to help them identify the best way to help you. This information may include your medical history, medications and allergies.
What is your Summary Care Record?
Your Summary Care Record contains basic information including your contact details, NHS number, medications and allergies. This can be viewed by GP practices, Hospitals and the Emergency Services. With your consent, additional information can be added to create an Enhanced Summary Care Record. This could include your care plans which will help ensure that you receive the appropriate care in the future.
For further information, please see: www.nhs.uk/NHSEngland/thenhs/records
Why is sharing important?
Health records about you can be held in various places, including your GP practice and any hospital where you have had treatment. Sharing your health record will ensure you receive the best possible care and treatment wherever you are and whenever you need it. Choosing not to share your health record could have an impact on the future care and treatment you receive. Below are some examples of how sharing your health record can benefit you:
· Sharing your contact details This will ensure you receive any medical appointments without delay
· Sharing your medical history This will ensure emergency services accurately assess you if needed
· Sharing your medication list This will ensure that you receive the most appropriate medication
· Sharing your allergies This will prevent you being given something to which you are allergic
· Sharing your test results This will prevent further unnecessary tests being required
Is my health record secure?
Yes. There are safeguards in place to make sure only organisations you have authorised to view your records can do so. You can also request information regarding who has accessed your information from both within and outside of your surgery.
Can I decide who I share my health record with?
Yes. You decide who has access to your health record. For your health record to be shared between organisations that provide care to you, your consent must be gained.
Can I change my mind?
Yes. You can change your mind at any time about sharing your health record, please just let us know.
Can someone else consent on my behalf?
If you do not have capacity to consent and have a Lasting Power of Attorney, they may consent on your behalf. If you do not have a Lasting Power of Attorney, then a decision in best interests can be made by those caring for you.
What about parental responsibility?
If you have parental responsibility and your child is not able to make an informed decision for themselves, then you can make a decision about information sharing on behalf of your child. If your child is competent then this must be their decision.
You do not have to have a Summary Care Record, although you are strongly recommended to consider this choice. If you are happy for a Summary Care Record to be set up for you then you do not have to take any further action.
If you do not want a Summary Care Record please download the form below and return it to Reception or ask for a copy of the form at Reception to fill out.
Opt-Out for Summary Care Record Form
Rights and Responsibilities of the Patient
The doctors and nurses always endeavour to see patients at a mutually convenient time and they will always do their best to keep to time during their surgeries.
If you are late for your appointment the doctor or nurse will do their best to see you but you may be asked to make another appointment.
If you are unable to keep your appointment please telephone the surgery to cancel so that it maybe offered to another patient.
Should a patient be violent or abusive to a doctor, member of staff, or other persons on the premises, the doctors’ reserve the right, after due warning, to remove the patient from their list.
Please see full data protection policy below:
Data protection policy